Customer Care – pathway to Surveying / Buying

Milton Keynes
£23,500 – £27,000
Full-time, Monday to Friday, 8:00 am – 4:30 pm
Hybrid working available after training

Overview

A small, successful drylining contractor with long-standing staff and a supportive culture is looking for an Assistant to join the team. This role suits someone with strong computer skills who is interested in developing a career in construction. Over time, the position can expand into Buying, Quantity Surveying and wider business operations.

You’ll be joining a friendly office, learning from experienced staff, and gaining exposure to multiple areas of the business. Full training is provided, with the opportunity to take on more responsibility as your confidence grows.

Key Responsibilities

·Support the team with day-to-day administration

·Help manage customer care tasks and coordinate remedial works

·Schedule operatives and patchers across multiple sites

·Communicate with site managers, subcontractors and residents

·Maintain Excel trackers, reporting sheets and internal systems

·Assist with quotations, variations and cost tracking

·Organise materials, collections and basic buying tasks

·Keep customer care documentation, photographs and records updated

·Produce weekly and monthly reports

·Provide general operational and commercial support to management

Skills and Experience Required

·Strong computer skills – confident with Excel, Outlook and Microsoft Office

·Good administration background with accurate record-keeping

·Excellent communication skills and a professional telephone manner

·Ability to manage multiple tasks and stay organised

·Positive attitude, willingness to learn and interest in construction

·Comfortable speaking with site staff, contractors and residents

Construction experience is helpful but not essential – attitude and computer skills are key.

What’s Offered

·Hybrid working once trained

·Supportive, friendly team with long-standing staff

·Training from an experienced Contracts Manager

·Clear development pathway into Buying, Quantity Surveying and wider business operations

·Varied role with responsibility as you grow

·Stable employer with ongoing progression opportunities